Privacy Policy

Privacy Policy

Last updated: 1st August 2025

Life Unlocked (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website, programs, services, and content.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal details: Your name, email address, phone number, billing address, and other contact details you provide.
• Payment information: When you purchase from us, we may collect billing details and payment card information (processed securely by our payment providers; we do not store card numbers).
• Service-related information: Information you provide when signing up for courses, programs, newsletters, or events.
• Technical information: IP address, browser type, device type, and usage data collected through cookies or similar technologies.

2. How We Collect Your Information

We may collect your information through:

• Direct interactions (e.g., when you fill out a form, sign up for a program, or contact us).
• Automated technologies (e.g., cookies, analytics tools).
• Third parties (e.g., payment processors, marketing platforms, advertising networks).

3. How We Use Your Information

We may use your personal information to:

• Provide, operate, and improve our services.
• Process your orders and payments.
• Communicate with you (including sending updates, offers, or newsletters).
• Personalise your experience with our content and services.
• Comply with legal obligations.

4. Disclosure of Your Information

We do not sell your personal information.
We may share your information with:

• Service providers (e.g., payment processors, email marketing platforms, IT support).
• Professional advisers (e.g., accountants, lawyers).
• Regulatory authorities if required by law.

These third parties are only permitted to use your information for the purposes we specify.

5. International Data Transfers

As we serve clients worldwide, your personal information may be transferred to and stored in countries outside of New Zealand. We will ensure that any international transfers comply with applicable privacy laws and that your data is protected.

6. Security

We take reasonable steps to protect your personal information from unauthorised access, use, alteration, or disclosure.
However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under New Zealand’s Privacy Act 2020 and other applicable laws, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information (subject to legal obligations).
• Withdraw consent for marketing communications.

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyse traffic, and deliver personalised content.
You can choose to disable cookies in your browser settings, but some parts of our site may not function properly.

9. Retention

We will retain your personal information for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will take effect when posted on this page, with the “last updated” date revised.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Life Unlocked
Email: noy@lifeunlocked.now
Website: www.lifeunlocked.now